Safety and Quality Decisions

Angry Bosses I've faced lots of angry bosses. Angry because sometimes they have to make difficult risk decisions. Tough Situations: Informing a new manager that products are out of compliance with tax regulations. Receiving a customer complaint because the flavor ruined their product. Receiving a customer complaint that product is spoiled. Notifying "the most responsible person" (boss) at food-producing business that: Your product tested positive for pathogens. Your product is associated with consumer illness. You received potentially harmful product from a food manufacturer. In general, the common link between all these encounters is respect for the boss who is responsible for making a difficult decision … [Read more...]

Hacked

FlavorScientist.com got hacked. I am angry, frustrated and sad about this. The Hack People searching the internet eager to find more information on slime scents, fruit punch or cherry flavor were maliciously sent to a website where they could purchase cheap Viagra.   WordPress plug-ins provide an option to pay $150-$300 to fix redirect hacks, but the outcome is questionable. Correspondence with these plug-in developers are one-sided. I am leery of plug-ins which provide options to pay but no in-depth details on outcome. Have they fixed this problem on other websites or are they just preying on my vulnerability and desperation? Finally, my husband (computer guru) intervened and flavorscientist.com is now "clean". You should not be … [Read more...]